Dental Program Specialist
The Dental Program Specialist plays a key role in the successful implementation, configuration, and evolution of the new claims adjudication platform specific to dental benefits. This position brings dental domain expertise and a deep understanding of policy, fee guides, and clinical coding standards to ensure accurate adjudication logic, compliance with provincial and federal standards, and alignment with stakeholder needs.
Account Service Representative
Accerta is seeking a fixed term (6 months) Account Service Representative who will play a key role in maintaining strong customer relationships by delivering exemplary service to all stakeholders. In this role, the successful candidate will support account service operations and assist with Dental Plan Design activities.
Team Lead Contact Centre
The Team Lead – Contact Centre (English) provides frontline leadership and operational support to Program Support Coordinators within Accerta’s Contact Centre supporting the Ontario Autism Program (OAP).
Junior Accountant
The Junior Accountant is responsible for performing routine duties requiring the application of basic accounting principles. Full cycle accounting with core responsibility for Accounts Receivable and Accounts Payable.
Manager Client Experience & Reconciliation
The Manager, Client Experience & Reconciliation supports the effective handling of escalations and reconciliation activities across multiple Accerta programs. This role combines operational oversight with direct engagement, working closely with clients, families, and service providers to understand concerns, communicate updates, and guide timely resolution.
Director Technology Operations & Delivery
The Director, Technology Operations & Delivery is responsible for the operational leadership, coordination, and execution oversight of Accerta’s technology portfolio. This role ensures technology initiatives, operational functions, and cross-functional delivery activities are executed effectively, prioritized appropriately, and aligned to organizational objectives.
Bilingual Customer Service Representative
The Bilingual Customer Service Representative (CSR) plays a central role in delivering high-quality client service within Accerta’s Contact Centre in both English and French. As a first point of contact for clients, Bilingual CSR responds to inquiries across multiple communication channels.
CRM Developer
The CRM Developer will design, develop, configure, customize, test, deploy, and support Microsoft Dynamics 365 CRM solutions.
Work directly with business stakeholders to understand operational processes, gather and clarify requirements.
